Some customers want the ability to test new configurations and train in a practice environment, versus using production.  It's a good practice. The Indeavor Sandbox is Production code with quarterly refreshes of your data.

Sandbox URLs

*Some customers Sandbox urls will changing during Q1/Q2 of 2025 if you are affected Indeavor Technical Services will be in contact with your team.  

Refresh Process 

If your organization has purchased a Sandbox the data is updated with a fresh copy of data from your production domain during the first several weeks of each quarter. This give you fresh data and configurations to leverage for training and testing.  

2025 Refresh Schedule

Jan 7th-24th

April 4th-14th

July 11th-21st

October 3rd-13th

What Data Needs Considerations?

• Single Sign On

If your organization uses Single Sign On, and has a separate test and production instance of Single Sign On set up you must reapply your test/sandbox Single Sign On Identity Provider metadata text after each refresh, as the refresh process will copy the production metadata file to your Sandbox.

Open your metadata file (provided by your local security team) in notepad and copy it into the Identity Provider Metadata Text field.  

https://support.indeavor.com/hc/en-us/articles/115001794466

• Client Credentials

If your organization has integrations in the sandbox, Client Credentials (which contain the domain and secret) must be recreated in your sandbox once the refresh is complete.

If you are interested in learning more about the Indeavor Sandbox 
or want to request a refresh outside of the quarterly process, 
please Submit a Ticket to the Indeavor Service Center.