Some customers want the ability to test new configurations and train in a practice environment, versus using production. It's a good practice. The Indeavor Sandbox is Production code with quarterly refreshes of your data.
If your organization has purchased a Sandbox environment, the data is automatically updated from your production environment data during the second (full) week of each quarter. The Sandbox environment refreshes so that you have up-to-date information to test or train with in an environment other than production.
2024 Refresh Schedule
Week of Jan 14-21st
Week of April 14th-21st
Week of July 7th-14th
Week of October 6th-13th
Single Sign On Considerations
If your organization uses Single Sign On, and has a separate test and production instance of Single Sign On set up you must reapply your test/sandbox Single Sign On Identity Provider metadata text after each refresh, as the refresh process will copy the production metadata file to your Sandbox.
Open your metadata file (provided by your local security team) in notepad and copy it into the Identity Provider Metadata Text field.
If you are interested in learning more about the Indeavor Sandbox or want to request a refresh outside of the quarterly process, please Submit a Ticket to the Indeavor Service Center.