ENHANCEMENTS
Insights API
This API is only available to members of the Early Adopter Program
- Updating the Workforce Enablement (WFE) KPI to recognize Holidays as their own scheduling event and filter out Temporary and External employees from the calculation. Dashboards will be updated to leverage this data in future.
- Adding another KPI, the Employee Type %. Previously the Temp Labor %, this metric will now provide a breakdown of scheduled labor for each of the three standard employee types: Regular, Temporary, and External. The scopes and periods available for the Employee Type % are the same as all previous Insights API metrics (Customer Region, Domain, OU & Week, Month, Quarter, Year).
- Integrating the CustomerUsers API with the Insights API authentication process. This will allow customers to leverage users at a scope above each individual domain so that multiple facilities can be queried across a region.
Versioning (Insights API 1.7.0, Identity 3.0.2)