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Platinum Support - Extended Services |
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| Extended Services | Supported Business Operations | Platform Area |
| Technical administration of platform data - creation, assignment, and/or modification (Included but not limited to the following) | New employee onboarding | Employee records, Role assignment, Base schedule assignment |
| Bid OU assignments | Employee records, Role assignment, Base schedule assignment | |
| Labor standards and demands | Create and drop new demands, end prior demands | |
| Seasonal production ramp up/down | Employee records, Role assignment, Base schedule assignment | |
| Temporary Employee ramp up/down | Employee records, Role assignment, Base schedule assignment | |
| Asset and Equipment management | Employee records, Job and Demands | |
| Platform Report Configuration | Report Configuration | Reporting |
| Single Sign On Management | Update SSO Certifications | SSO Configuration |
| Training Delivery | Super User Training - Scheduling | Indeavor Platform |
All requests will be reviewed by Indeavor Change Control Governance Committee