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February/March 2025

Kara Kirchner
  • Updated

ENHANCEMENTS

Indeavor Engage/Kiosk

Volunteering Visibility Enhancements

  • New Volunteering Visibility Feature! Employees can now see a list of others who have volunteered for a specific opportunity on a selected day.
  • This helps employees gauge their chances of receiving overtime when submitting a volunteering request.
  • Sorting Options: Admins can configure the list to be sorted by:
    • Alphabetical order
    • Seniority
    • A custom employee attribute defined by the admin
  • Default Setting: This feature is off by default. If interested, admins can enable it via the Administration application. Contact your CSM for more details.

Leave Request Notes in Indeavor Engage

  • Employees can now view and/or add Leave Request Notes directly in Engage.
  • Default Setting: This feature is off by default and must be enabled by admins via the Administration application.

Enhanced Swapping Functionality

  • Swapping is now compatible with Employee Skills-Based Qualifications, ensuring better alignment of shift swaps with employee skills.

User Management Updates

New Qualification and Skills Matrices!

  • A new section is now available within the User Management application.
  • Clicking the matrix icon in the left pane opens the Qualification and Skills Matrix page.

What’s Inside?

  • The matrix provides reporting options for skills, competencies, and qualifications in a structured view.
  • Employees are displayed as rows, while jobs, locations, or skills are shown as columns.
  • Users can select from four criteria:
    1. Qualified – Indicates whether an employee is qualified for a job, location, or skill.
    2. Days Since Assigned – Displays the number of days an employee has been assigned to a job or location.
    3. End Date – Shows the expiration date for an employee's qualification in a specific job, location, or skill.
    4. Competency – Displays an employee’s competency level for a particular skill.

Insights API Enhancements

New Calculated Metric: Employee Retention

  • This KPI measures employee retention over a selected period, available at the customer, domain, or OU level.
  • Key Improvements:
    • The retention analysis period has been extended from 1 year to 2 years.
    • Users can now group the retention period across the full start & end range for a comprehensive two-year metric view.
  • New Export Endpoint: /workforce-schedules
    • Enables identification of the number of active employees during a specific period.

Advanced Features

Mass Update Enhancements

  • Assignment Notes can now be added through the Mass Update feature, streamlining bulk updates for administrators.

These updates bring enhanced visibility, better workforce management, and more powerful reporting capabilities. Contact your CSM for activation details or further assistance! 

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